Some of the newer versions of Microsoft Word do not open the redlined version by default – you have to intentionally open the redline display. Once you have opened the redlined version, you should see a thin vertical line in the left margin. You may have to scroll to the first change in the document, but usually the revised date for the policy has been changed, so you can usually find the line near the top of the document. If you click on this vertical line, all of the redlined edits will then display throughout the document.

If you have any issues getting the redlined information to display, please contact the support team at policysupport@cusolutionsgroup.com.